| Tool ownership | Once I pay for the tool, who owns it, and can I move it? | Ownership stated in the terms, including what happens to a shared mold base, and a defined process for releasing the tool |
| DFM review | What will you check on my part before quoting or cutting steel? | Written feedback on draft, wall thickness, undercuts, gate location, and cosmetic risk, tied to your actual geometry |
| Tool build | Who designs and builds the tool, and how do I see progress? | A named tool design review before steel is cut, and milestones you can track |
| Sampling | What do I receive with first samples? | Parts from the production tool with a dimensional report, and a clear list of what still needs tuning |
| Quality system | How do you control the process once parts are approved? | Documented process settings, in process checks, and a way to trace a lot back to its material and run |
| Change control | What happens if you want to change resin, press, or site? | A rule that such changes are notified and approved by you first, with samples if needed |
| Tool maintenance | Who maintains the tool, and who pays when it wears? | Routine maintenance described, and a clear line between wear, damage, and design changes |
| Communication | Who is my contact, and how fast do engineering questions get answered? | A named contact with engineering access, and answers in writing |